Enterprise Wizard
Help Desk Software Review
Review: Whether it is used for customer support, sales, marketing or internal helpdesk support, every successful CRM system must adapt to changing business conditions and requirements. But only one system makes it so fast, easy, and affordable.
Built on an adaptive J2EE technology platform, EnterpriseWizard CRM is a top-rated, out-of-the-box solution that can be quickly and extensively customized by non-programmers. A browser-based interface allows you to rapidly map the solution to your own business processes, and its adaptable data model, multi-platform compatability, drag-and-drop workflow engine, and granular access permissions ensure that the system can rapidly grow and scale as your needs change in the future.
Features include:- 100% web-based J2EE architecture
- CRM/Support implementation easily extends to manage other functions
- Dynamic browser-based configuration
- Easy to create custom tables, fields, relationships, views, searches, look and feel, groups, and teams
- Graphical workflow with actions and guards
- Adaptable business rules engine
- Fine-grained permission control
- Interactive charts, reports, and dashboards
- Full email, LDAP, website integration
- Automatic end-user interface with issue tracking and integrated self-serve FAQ
- Support for multiple concurrent languages
View the demonstrations below to see how you can use EnterpriseWizard in support, sales, and marketing environments and the advantages that the product will bring to your customers, staff, administrators and managers.
