HelpDesk Pilot
Help Desk Software Review
Review: With the new version of Helpdesk Pilot, version 4.4.0, we have added many new features to the already great set. We strive to make Helpdesk Pilot the best support management software available, and this is another step in that direction. Take a look at the features below and click on each of them to know more.
With over 11,000 active customers in over 60 countries, Helpdesk Pilot has offered a rock solid product to enable Customer Service, Customer Support, IT Helpdesk, Bug Tracking, Issue Tracking and Trouble ticket management.
HelpDesk Pilot offers a plug-in architecture that enables you to add available plugins. Plugins can be added to an existing Help desk installation. Helpdesk Pilot currently offers functionality with LDAP, SLA, Knowledge Base, Branding free, Smart Rules, Customer Groups, Spam Prevention and Notice Manager plugins. The first six are commercial plugins that can be bought from the website, while the other two plugins are free and ready for download.
Demo Helpdesk Pilot and gain first hand experience of using the most easy-to-use and effective web based help desk software. Help Desk Pilot is cross browser compatible including IE7, IE6, FireFox, Safari & Opera. This online help desk demo lets you try features of both the administration panel and customer portal.
